RiftCat Privacy Policy

This Privacy Policy governs the manner in which RiftCat sp. z o.o. collects, uses, maintains, discloses and protects personal data from users (each, a "User"). This privacy policy applies to the Site and all products and services offered by RiftCat sp. z o.o.

Personal data controller

Personal data controller is RiftCat Sp. z o.o based in Białystok (Poland) at ul. Żurawia 71/2.30, 15-540 Białystok, NIP 9662097894, registered in the commercial register of the National Court Register, XII Commercial Division, KRS number 0000561611.

Personal data

We may collect and process personal data from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We process only the necessary data. We do not require disclosure of sensitive data.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

RiftCat sp. z o.o. may collect and use Users personal data for the following purposes

  • In order to fulfill an agreement/contract
    Personal data is processed by RiftCat to allow Users to use services provided by RiftCat via electronic means.
  • To improve customer service
    Data you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. The data will not be subject to profiling without your consent.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive and that can be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • In other cases when we have legal obligation to process personal data, i.e. for tax or accounting purposes.

How we protect your data

We adopt appropriate data collection, storage, processing and protecting practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a TLS secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal data

We do not sell, trade, or lend Users personal data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We can use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We can disclose your personal data to third parties only in the scope necessary to fulfil contracts/agreements we concluded with you, that is, among others: for the purposes of online payments, accounting, or services related to operation and maintenance of the website.

For how long will we process your personal data

We will process your personal data for the entire time you have an account in our website. We will cease to process your data when you ask us to do so. Please keep in mind that without us processing certain data, it may be unable to use some of our services.

What are your rights

You can demand to remove your personal data - it’s the ‘right to be forgotten’. You can also withdraw your consent for processing of your data. If you notice that the data we process are incorrect or incomplete, you also have the right to demand us to amend them. You are also entitled to gain access to the data concerning you that we process. On your request, we must provide you with information on the data we process.

You have the right to file a complaint in relation to us processing your data to the supervisory body, the function that the President of the Office for Personal Data Protection currently serves. (address: Generalny Inspektor Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa).

In certain cases, despite your demand, we will still be allowed to process your personal data. It is mainly the case when such processing is needed to settle, pursue or defend a claim.

How to delete your personal data from our database

Send an email to [email protected] with a data erasure request. Your personal data will be deleted from our database. Remember to send us this email from the email you have registered on our Site. If you made any purchase on our Site, we will keep the necessary billing data for tax purposes while all other information will be deleted.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Google Analytics

RiftCat uses Google Analytics to help analyse how visitors use its services. Google Analytics uses “cookies”, to collect standard internet log information and visitor behaviour information in an anonymous form.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

RiftCat sp. z o.o. has the discretion to update this privacy policy at any time to ensure legal processing and protection of your personal data. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
RiftCat sp. z o.o.
[email protected]

This document was last updated on 13/10/2021